Shipping Policy

You order will be quickly processed and safely delivered; however, we are not a shipping company and there may be unforeseen delays at times. Upon placing your order with, we will mail you one prepaid (U.S. only) and a pre-addressed mailer (Canadian addresses are responsible for return shipping) of the impression kit. We estimate delivery dates of final orders based upon the date in which the lab receives the impressions. Typically, night guards and mouthguards are mailed back within 7 days of our lab’s impression receipt (teeth molds).

Return Policy

100% Satisfaction 45-Day Money Back Guarantee

We offer our customers a 45-Day Money Back Guarantee (less shipping & handling). While the vast majority of our customers have grown to love our products, if you are unhappy for any reason, you can return your items for a prompt refund or exchange within forty-five days of the date that the Night Guard or Mouthguard was mailed to you from our lab. Please leave notes if you would like to make adjustments, re-fabricate or take a new impression (if needed). All adjustments within a forty-five day period are free of charge.

Note: Please contact us directly for return mailing detail. Please include order number details with all return mail to ensure we can find your order information.